8.5

The Towers at Lotte New York Palace The Towers at Lotte New York P...

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  • 176
8.5
Service
9
Rooms
9
Location
10
Food & Beverage
9
Spa & Fitness
8
Attention to Detail
8
Generosity & Value
8
Wow / Hip Factor
7
Architecture & Design
8
Fit to Promise
9

Visa Premium Benefits

Premium Benefits

  • Best available rate guarantee
  • Automatic room upgrade upon arrival, when available
  • $100 Breakfast Credit per room per day (inclusive of taxes & gratuity) available in Villard Restaurant & Pomme Palais Bakery or via In-Room Dining
  • 3PM check-out upon request (when available)
  • VIP Guest status
  • $25 USD food or beverage credit
  • Complimentary in-room Wi-Fi, when available

Contact Us

Your complimentary Visa Infinite Concierge can handle life's details, so you don't have to. From restaurant recommendations or reservations to vacation-planning assistance, we're at your service 24 hours a day.

1-888-853-4458 ( Canada )
1-888-853-4458 (Outside Canada)

Hotel Policies

Check-in: 3:00 p.m.
Check-out: 11:00 a.m.
Child policy: Maximum child age: 17
Pet policy: Dogs under 25lbs accepted. Pet agreement must be signed and guest must pay one-time cleaning fee.